Privacy Policy

Last Updated: September 27, 2026

Terraverde Leather is owned and operated by SAT AMERICANA LLC. In this Privacy Policy, “we,” “us,” and “our” refer to SAT AMERICANA LLC and Terraverde Leather, as applicable.

This policy explains how we collect, use, disclose, and protect personal information when you visit our website, place an order, create an account, contact us, or otherwise use our services.

1. Personal Information We Collect

Depending on how you interact with us, we may collect:

• Name, email address, phone number, billing address, and shipping address
• Account details and preferences
• Order, payment, return, exchange, and transaction information
• Products viewed, added to cart, or otherwise interacted with
• Communications with customer support
• Device, browser, IP address, and network information
• Website usage and interaction data
• Marketing and advertising preferences

Payment information may be processed directly by Shopify or other payment providers and may not be stored by us in full.

2. How We Collect Information

We collect personal information:

• Directly from you
• Automatically through our website, cookies, and similar technologies
• From Shopify and service providers supporting our store
• From advertising, analytics, payment, shipping, and other business partners where permitted by law

3. How We Use Personal Information

We may use personal information to:

• Process payments and fulfill orders
• Manage accounts, returns, exchanges, and refunds
• Provide customer support
• Arrange shipping and delivery
• Detect fraud and protect our website
• Maintain and improve our services
• Measure website and marketing performance
• Provide advertising and marketing where permitted
• Maintain business records
• Comply with legal obligations

We limit our use of personal information to purposes reasonably related to operating and improving our business or other purposes permitted by law.

4. Cookies and Advertising

We and our service providers may use cookies, pixels, and similar technologies to operate the website, remember preferences, understand website activity, measure marketing performance, and support advertising.

Some advertising activities may be considered a sale, sharing, or targeted advertising under certain U.S. state privacy laws.

Where applicable, you may opt out through our:

Privacy Choices / Data Sharing Opt Out page

5. How We Disclose Information

We may disclose personal information to service providers and partners that help us operate our business, including:

• Shopify
• Payment processors
• Shipping and fulfillment providers
• Customer support services
• Analytics providers
• Advertising and marketing partners
• Fraud prevention and security providers
• Professional and legal advisers

We may also disclose information when required by law, to protect legal rights, or in connection with a business transaction such as a merger, acquisition, or sale.

6. Shopify

Our ecommerce store is powered by Shopify.

Shopify processes personal information needed to provide ecommerce, payment, security, analytics, and related services. Certain Shopify services may also process information independently under Shopify's own privacy practices.

Information processed through Shopify may be handled in countries outside your place of residence.

Your existing policy already disclosed Shopify's role and cross merchant processing in greater detail. Pasted markdown

7. Data Retention

We retain personal information only for as long as reasonably necessary for purposes such as:

• Completing transactions
• Maintaining customer accounts
• Providing support
• Preventing fraud
• Meeting accounting, tax, and legal requirements
• Resolving disputes

Retention periods vary depending on the information involved and applicable legal requirements.

8. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

No online transmission or storage system can guarantee absolute security.

9. Your U.S. Privacy Rights

Depending on your state of residence and whether applicable privacy law applies, you may have the right to:

• Access or know what personal information we maintain about you
• Correct inaccurate personal information
• Request deletion
• Obtain a portable copy of certain information
• Opt out of certain sales or sharing of personal information
• Opt out of targeted advertising
• Limit certain uses of sensitive personal information where applicable
• Appeal certain decisions regarding a privacy request
• Exercise privacy rights without unlawful discrimination

California law includes rights to know, delete, correct, and opt out of certain sale or sharing activities. Virginia law similarly requires covered businesses to provide qualifying consumers with specified privacy rights and clear ways to exercise them. California DOJ

10. Exercising Your Rights

You may submit an applicable privacy request through our Contact Us page.

We may verify your identity before completing a request.

Where permitted by law, an authorized agent may submit a request on your behalf. We may require reasonable proof of that authorization.

If applicable law provides a right to appeal our decision, you may submit the appeal through the same contact method.

11. Global Privacy Control

Where required by applicable law, we recognize supported Global Privacy Control (GPC) signals as an opt out request for applicable sale or sharing activity associated with that browser or device.

Other browser based “Do Not Track” signals may not be recognized unless required by law.

California recognizes qualifying GPC signals as valid opt out requests for covered businesses. California DOJ

12. Marketing Communications

You may unsubscribe from promotional emails through the unsubscribe option provided in those messages.

We may still send non promotional communications necessary for orders, accounts, security, returns, or customer service.

13. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

If we learn that we have collected such information without legally required authorization, we will take appropriate steps to delete it.

Where applicable law provides additional protections for minors, those requirements will apply.

Federal COPPA requirements apply to covered websites and online services involving personal information from children under 13. Federal Trade Commission

14. International Processing

Some service providers may process or store personal information outside the United States.

Where legally required, appropriate protections will be used for cross border transfers.

15. Third Party Services

Our website may link to or integrate with services operated by third parties.

Their collection and use of information are governed by their own privacy practices. We are not responsible for services outside our control.

16. Changes to This Policy

We may update this Privacy Policy when our services, business practices, or legal obligations change.

The latest revision date will appear at the top of this page.

17. Contact Us

For privacy questions, requests, or concerns, please use our official Contact Us page.